Nidec GA VPN for Third Parties

To connect to our internal network, you will need to use our VPN client along with a valid username and password.

If you are an internal user with a Nidec GA laptop, please use the following procedure instead:
VPN Connection Instructions

1. Download the VPN client

2. Install the VPN client (Windows)

  • Double click the installation file you have downloaded. You will be prompted to enter an Administrator credential
    Aviso de Seguranca
  • Click Next
    Welcome Wizard
  • Ensure Endpoint Security VPN is selected and click Next
    Client Products
  • Select I accept the terms in the license agreement and click Next
    License Agreement
  • Click Finish. Reboot if necessary
    Installation Completed

3. Configure the VPN connection

  • Click Yes to configure a new site
    No site is configured
  • or Select [New Site]
    New Site Dropdown
  • Click Next
    Site Wizard
  • Enter the server name vpn.nidec-ga.com and click Next
    Server Address
  • Click Trust and Continue
    Trust Certificate
  • Select Username and Password + OTP email and click Next
    Login Option
  • Click Finish
    Site Created

4. Connection instructions

  • Double click the VPN icon on the taskbar
    Taskbar VPN Icon
  • Enter your username and password and click the Connect button
    Username and Password
  • Wait the VPN connection
    Connecting
  • An OTP code will be sent to your email. Enter this code into the 'Response' field and click the Connect button
    OTP Response
  • Wait the VPN connection to be established
    Terminate unauthorized connections
  • When it is connected, the VPN taskbar icon changes to indicate it
    Connected Taskbar Icon
  • To end the VPN connection, double click the VPN taskbar icon and choose Disconnect
    Disconnect Screen

5. Common Issues and Maintenance

  • Authentication Failed: If you receive an "Authentication failed" error after an update, fully shut down the VPN client, reopen it, and try again to allow the update to finalize.
  • Connection Issues: If you experience frequent disconnects, right-click the VPN icon, select "Shutdown client," and then restart it.
  • Client Version: Ensure your client is up to date. You can check the version by right-clicking the VPN icon and selecting Help > About.

User Access Renewal

  • Access for contractors and consultants must be renewed every 6 months. If you receive an "Access Denied" error, your user validity may have expired. Reach your Nidec GA responsible to request a renewal for your account.
  • If your password has expired, please visit myid.nidec-ga.com to update it. The password are valid for 3 months.

6. Response Time

The performance of your VPN connection depends on several factors:

  • Ensure you have a stable and high-speed Internet connection (e.g., a high-speed fiber or cable link).
  • Check if other users are sharing the same connection for high-bandwidth activities, such as streaming video (e.g., Netflix, YouTube) or large file downloads.
  • Geographic distance significantly impacts latency, the further you are from the server location, the slower the response time may be.
  • If using a Wi-Fi connection, ensure you are close to the Wi-Fi router. Signal strength and performance decrease with distance and physical obstructions like walls.